We strongly recommend that all customers completely review our shipping information and policies. If your shipping questions are not answered on this page, please don't hesitate to contact us!
International customers: We currently only offer shipping to Canada, the UK, and Australia.
You will be able to choose your shipping method, and see the cost of each method during the checkout process. Shipping costs will not be displayed until you create an account (for new customers) or log in (for existing customers).
After logging in or registering, the least expensive shipping method will display in your shopping cart. As you proceed to the next step of the checkout process, U.S. customers will be able to select additional shipping options. At the moment, we only have one shipping option available for international customers.
We usually ship via the USPS (United States Post Office), though there may be times when we use UPS. Items sent to a P.O. Box, military base, or a location outside of the continental United States are always sent using USPS. All shipments will include a tracking number.
Calculating Transit Time
Automatic Delivery options during checkout - U.S. Customers
Standard Delivery - 3-4 business days once your order is shipped. Standard Delivery orders are usually processed within 1 business day. This means that, for example, if you place an order on Friday, and it takes us one business day to process, it will ship on Monday. It will then take 3-4 additional business days to arrive, for a total of 4-5 business days. (Please remember that business days do not include Saturday or Sunday!) In most cases, your order will arrive sooner than 5 business days.
Expedited Delivery - 2-3 business days once your order is shipped. Expedited Delivery orders are usually processed within 1 business day, or the SAME DAY if possible. This means that, for example, if you place an order on Friday, and it takes us one business day to process, it will ship on Monday. It will then take 2-3 additional business days to arrive, for a total of 3-4 business days. (Please remember that business days do not include Saturday or Sunday!) In most cases, your order will arrive sooner than 4 business days.
Expedited orders to get priority processing over Standard Delivery orders.
If you need your order even sooner...
We can ship your order using a very specific transit time service, such as UPS 2nd Day Air, UPS Next Day Air, or USPS Express Mail. However, the costs for these services vary so widely based on package size and destination that these options are currently not automatically available during checkout. If you need an order shipped through one of these services, please contact us and we will be more than happy to provide you an exact shipping quote as well as an exact day that your order will ship and arrive. If your order is placed early enough, we usually ship the same day if you need one of these time-critical services.
We determine whether we are going to ship your order using USPS or UPS after your order is placed and we start packing it for shipment. If you have a shipping preference or are concerned about which carrier will be used to ship your order, please contact us or include a message in the checkout comment field, which is available during the 3rd step of the checkout process.
If you have concerns about transit times (i.e., you must have an order by a certain date, and are concerned that it won't reach its destination in time unless it is shipped the day you place your order) please contact us so we can make arrangements to get your order to you by the day you need the item(s).
Automatic Delivery options during checkout - International Customers
Standard Delivery through the US Postal Service: Approximately 6-12 business days. We currently have this one shipping option available for international customers. The delivery time varies from 6-12 business days because once your package leaves the US, it is difficult to know how long it will take to reach its destination. On average, orders usually arrive within 6-8 business days, but we cannot guarantee this. In addition, it often can take longer than 12 business days during the month of December.
International shipping costs
We realize that the international delivery charges may seem quite high, especially for our UK and Australian customers. We apologize for the high cost - the US Postal Service recently increased their rates, making international shipping, especially overseas shipping extremely expensive, often costing more than the item itself. Unfortunately, this is beyond our control.
Your Shipping Address/Location
Please be very careful when entering address information, since an incorrect shipping address may result in delivery delays!
If the shipping address for your order is incorrect, or missing an apartment/suite number, the package is sent back to Looneystore.com and will have to be reshipped, once we confirm the exact address. This, of course, delays delivery and any re-shipment charges will be billed to the customer by Looneystore.com. However if the return is due to an address error on the part of Looneystore.com, we will cover the re-shipment cost.
A tracking number is provided for all orders to ensure that your package reaches its destination, but we are not responsible for packages once they reach their correct shipping destination. Please choose a shipping address that is secure in the event that your package arrives and no one is available to receive it.